Welcome to Golden Egg Recruiting & Training |  Call us on 0161 974 7080

 

Welcome to Golden Egg Recruiting & Training |  Call us on 0161 974 7080

 

Cosmetic Contact Centre Advisor - £18,000 - Wythenshaw | Golden Egg Recruiting

Cosmetic Contact Centre Advisor - £18,000 - Wythenshaw | Golden Egg Recruiting

 

OUTLINE DUTIES:        To follow the contact strategy as designed by the Head of Sales. To maintain regular communication with existing Transform Non Surgical customers, informing of current offers and generating new appointments.

 

 

KEY DUTIES & BEHAVIOURS

 

  1. To deliver fantastic customer service to internal and external customers.

 

  1. To convert outbound calls into quality appointments through a service to sales ethos.

 

  1. To liaise with Clinic Managers to ensure that any customer issues are resolved to the patients satisfaction.

 

  1. Identify and highlight any customer trends and work with the Contact Centre Manager, Clinic Manager and Head of Non Surgical Sales to provide solutions.

 

  1. Keep up to date with competitor pricing

 

  1. Be a passionate advocate of Non Surgical treatments, ensuring the customer receives the highest level of service

 

  1. Be positive, upbeat & enthusiastic with a can do attitude.

 

  1. Be organised, resilient & deliver against timescales

 

  1. Be flexible and deliver ad hoc call campaigns when required by the Contact Centre Manager.

 

THIS JOB DESCRIPTION IS NOT RESTRICTIVE AND WILL BE MODIFIED TO MEET CHANGING NEEDS AS REQUIRED.

Let us do the hardwork

Looking for a new job? It can be difficult to know where to get started, so we’ve done some of the hard work for you. Fill in the form below and we’ll be in touch to have a proper chat about what you’re looking for.