Welcome to Golden Egg Recruiting & Training |  Call us on 0161 974 7080

 

Welcome to Golden Egg Recruiting & Training |  Call us on 0161 974 7080

 

PPI Claims Handler (Experienced), Sale, £18,000 | Golden Egg Recruiting

PPI Claims Handler (Experienced), Sale, £18,000 | Golden Egg Recruiting

 

IND123

 

The successful candidate will be responsible for the daily management of customer compensation claims. From assessing the viability of a potential case through to invoicing the customer for professional services, the role will include liaising with other staff members, the customer, financial organisations and regulatory bodies.

 

Organisational skills, coupled with a good level of Mathematics and English language are essential for the role. A confident and professional telephone manner is also required, along with a satisfactory grasp of basic IT.

 

Strictly adhering to company and industry policy and procedures, whilst having the motivation and initiative to work without constant supervision is important.

Key Responsibilities:

  • Manage a pipeline of customer PPI & PBA claims.
  • Assessing complaints on a variety of financial products, specifically mis-sold PPI and Packaged Bank Accounts
  • Provide customers with regular claim updates by telephone, letter and/or email.
  • Work as part of a team, supporting other team members.
  • Working with databases and other IT systems as well as recording accurate complaint details.
  • Maintaining the required level of competence through personal development and training in order to remain aware of company and regulatory policies/matters.
  • Handling inbound and outbound calls.
  • Provide a high level of customer service, in keeping with the company’s image and reputation.

 

Location

Sale

Salary

£18,000

Category
Full Time

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