Contact Centre Team Manager-Northwich-£35,000 – £40,000 + Bonus + Benefits

Great working hours – 9am and 5.30pm

£35,000  – £40,000 + Bonus + Benefits

Other benefits include 24 days + bank hols, Buy and sell annual leave, matched pension, insurances

Start a new and exciting career working for an expanding business working at their offices based South of Manchester!

Our Client, a market leading organisation are looking to recruit ambitious and professional Team Manager to join their expanding operation.

  • Driving the performance of an experienced collections team ensuring they are treating customers fairly whilst achieving the best outcome for the customers and company
  • Daily management of your team and conducting team meetings
  • Developing staff through monthly 121’s
  • Providing staff with ongoing training and coaching
  • Motivating your team to deliver results
  • Adherence to HR guidelines
  • Using management information to help drive performance

The Candidate!

  • Experience managing a secured collections / recoveries team in call centre environment
  • Ability to work under pressure, manage your time effectively and work on your own initiative
  • Self-motivated, ambitious and determined
  • Ability to understand and deliver for customers and colleagues
  • Ability manage, motivate and drive performance.
  • Excellent communication skills at all levels

We are looking for hard working; career driven candidates that have the ability engage with team and deliver a high level service.

In return for your hard work you will be given access to a structured training programme to ensure you are constantly developing and genuine career progression.

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Initial basic of up to £34,000 + Benefits  For more details or to arrange a immediate start please call 0161 974 7080 or email [email protected]

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